Responsible Gambling at Yukon Gold Casino

Gambling should stay a game

For us, gambling is entertainment, not a way to get rich fast or to clear debts. It is a game of chance, and no system or formula can guarantee a win. Play is only for adults over 18, or over the age of majority where you live if that is higher.

Habits that help

Decide how much you are happy to spend before you start.
Do not chase losses; trying to win them back can make them bigger.
Keep an eye on how often and how long you play.
If you are winning, take breaks and think about when to stop.
Avoid playing when you feel low or upset, or after drinking or taking drugs.
Keep gambling in balance with the rest of your life.

If you are worried about your gambling, or just curious, try the short self-assessment test on our site.

Deposit limits

You can set daily, weekly or monthly deposit limits on your account; contact our support team to talk through the options. Raising or removing a limit is not instant: a higher limit only becomes available after 24 hours.

Cooling-off and self-exclusion

We offer short and long breaks from play, through cooling-off and self-exclusion. To start self-exclusion, first speak to our support team about which option suits you. After that conversation, send your request by email from the address registered on your account. Self-exclusion is only active once we have emailed you a confirmation.

Once applied, self-exclusion cannot be reversed, so think it through and talk to a gambling help group if you are unsure. We recommend excluding yourself at any other operators where you hold accounts, and you can also request a comprehensive self-exclusion from the Kahnawake Gaming Commission. We work to identify any new accounts opened by excluded players, and we may close an account or start an exclusion ourselves if we believe gambling has become harmful.

Where to get help

We can refer you to organisations that support people with gambling problems. More information on problem gambling is available at ncpgambling.org.