Contact Yukon Gold Casino
Talk to our Support Centre
Our Support Centre answers live chat and email around the clock, 7 days a week. Live chat puts you straight through to an agent. For email, pick your topic from the list in our contact form and press the email button, or write to us at [email protected]. We aim to reply to every email within 48 hours.
What to include
| Your question | Helpful details |
|---|---|
| Deposits or withdrawals | The payment method, amount and date |
| Bonuses | Which offer and when you claimed it |
| Your account | The email registered on your account and what went wrong |
| Closing your account or taking a break | Whether you want to close the account, set a limit or self-exclude |
Never send your password in a message.
Complaints and disputes
If something goes wrong with a past or current transaction, contact us first. When we cannot settle a dispute ourselves, we pass it to eCogra, our independent dispute resolution service. Complaints must reach us within 6 months of the issue. You can also take a complaint directly to the Kahnawake Gaming Commission.
Marketing preferences
You can ask our Support Centre to change your marketing preferences at any time; the change can take up to 48 hours to apply.